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tiger189 Privacy Policy: What We Collect and Why

This Privacy Policy explains exactly what personal data tiger189 collects when you open an account, make a deposit via DANA, OVO, GoPay or QRIS, and use our lobby…

Account data protectionDANA, OVO, GoPay & QRIS payment privacyCookie & device data controlsData retention scheduleContact path for data requests

Explore Our Lobby Read FAQ

What Data We Collect and How We Use It

tiger189 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you register, we collect your name, email address and phone number — phone verification is required before account access is granted. When you fund your account through bank transfer, virtual account, DANA, OVO, GoPay or QRIS, we log transaction references and wallet identifiers to reconcile

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payments and detect fraud. We also capture device type, browser version and session timestamps to secure your login. We do not sell your personal data to third parties. Data use depends on local law, and we apply the strictest applicable standard for Indonesian accounts. Your payment
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context — including which wallet or bank rail you use — is retained only as long as needed for dispute resolution and statutory obligations.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

DATA REQUEST CHANNELS

How to Reach Us About Your Privacy

If you want to access, update or delete the personal data we hold on your account — including payment records for DANA or QRIS transactions — our privacy support team is reachable…

Live Chat Reach our privacy support team directly through the chat widget inside your account — available 24 hours a day, seven days a week for data access and correction requests.

Email Send your data request to our privacy inbox and receive a written acknowledgement within one business day. Include your registered phone number so we can verify your identity quickly.

In-Account Form Log in, head to the Account Settings section and select Privacy Request. This path ties your request directly to your verified identity and speeds up the review process.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply layered security to every account: encrypted data storage, session token expiry after inactivity and two-step phone verification before wallet access is restored after a password change.

Encrypted Storage

All personal data, including DANA and OVO wallet references, is stored using industry-standard encryption at rest. Access is restricted to authorised staff on a need-to-know basis.

Cookie Controls

Strictly necessary cookies keep your login session active and remember your QRIS or GoPay preference. Optional analytics cookies can be declined in the browser cookie panel without affecting account function.

Data Retention

Account data is retained for as long as your account is active and for the statutory period required after closure. Payment transaction logs are kept for dispute resolution and regulatory compliance only.

Third-Party Sharing

We share data with payment processors — including DANA, OVO, GoPay and QRIS networks — solely to complete transactions. We do not share data with advertisers or data brokers.

Account Security Steps

Phone verification is required before any withdrawal or wallet change takes effect. If you suspect unauthorised access, use the in-account lock feature or contact live chat to freeze your session immediately.

Data Correction Path

You can request correction of inaccurate personal data at any time via Account Settings or our privacy email. We process corrections within five business days and confirm the update to you in writing.

Privacy Policy Questions We Hear Most Often

Below are the questions about the tiger189 Privacy Policy that come up most often from Indonesian account holders — covering data access, wallet privacy, cookies and how to make a formal request.

We collect your name, email address and mobile phone number at registration. Phone verification is required before your account is fully active. We also log your device type and session timestamps to protect your login.

We retain transaction reference numbers and wallet identifiers from DANA and QRIS payments to reconcile deposits and handle disputes. Full wallet credentials are never stored on our servers; they are processed through the payment network directly.

We use strictly necessary cookies to keep your session live and remember your preferred payment method such as GoPay or OVO. Optional analytics cookies can be declined at any time through your browser's cookie settings without losing account access.

Yes. Submit a data access request through Account Settings or by emailing our privacy inbox. We acknowledge all requests within one business day and deliver the data summary within the period required by applicable regulations.

Use the Privacy Request form in Account Settings or contact us via live chat. Deletion depends on local law — certain payment and identity records must be retained for the statutory period, but all other data is removed upon confirmation.

We share only the data needed to complete a transaction — for example, passing a reference number to the DANA or BRI virtual account network. We do not sell personal data or share it with advertising or analytics third parties.

Contact us immediately via live chat, available 24/7, or send a detailed email to our privacy inbox. We investigate all reported incidents and respond with a status update within two business days of receiving your report.

tiger189 Privacy Policy: What We Collect and Why

How to Reach Us About Your Privacy

Data Handling, Cookies and Account Security

Encrypted Storage

Cookie Controls

Data Retention

Third-Party Sharing

Account Security Steps

Data Correction Path

Privacy Policy Questions We Hear Most Often

01 What personal data does tiger189 collect when I open an account?

02 Does tiger189 store my DANA or QRIS payment details?

03 How does the tiger189 Privacy Policy handle cookies?

04 Can I request a copy of my personal data from tiger189?

05 How do I ask tiger189 to delete my account data?

06 Does tiger189 share my data with third parties?

07 Who do I contact if I think my data has been misused on tiger189?

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